Emergency wildlife help · Western Massachusetts

Wildlife Rescue Numbers in Western Massachusetts

If you come across a hurt or very young wild animal in the Berkshires, the Springfield area, Northampton, Amherst, Pittsfield, Westfield, Greenfield, or another Western Massachusetts town, this page can help you figure out who to call first. Use the numbers below to reach MassWildlife, Tufts Wildlife Clinic, or a licensed wildlife rehabilitator. Before you move the animal, keep your distance, keep pets and children back, and describe exactly what you see.
Statewide hotlines
Regional rescue contacts
What to do before calling
Safety for people & animals

Wildlife in Western Massachusetts

Western Massachusetts includes the Berkshires, the Connecticut River Valley, wooded hilltowns, farmland, wetlands, ponds, and small cities such as Springfield, Pittsfield, Northampton, Amherst, and Westfield. These habitats support hawks, owls, songbirds, ducks, geese, squirrels, rabbits, foxes, raccoons, skunks, opossums, turtles, deer, beavers, coyotes, and other native wildlife that regularly move through neighborhoods, roadsides, parks, school grounds, and backyards.

In spring and summer, many calls involve baby birds, young rabbits, and juvenile squirrels that may look abandoned even when a parent is still nearby. If there is no blood, no obvious broken limb, and no immediate danger, the safest first step is usually to pause, watch from a distance, and call for advice before you pick the animal up.

Western Massachusetts combines forested hills, river valleys and wetlands into continuous habitat used by native wildlife throughout the year.

Key wildlife rescue numbers for Western Massachusetts

Tap a number to call. These are the main wildlife rescue, wildlife hotline, bird rescue, and wildlife rehabilitator contacts for Western Massachusetts.
Statewide hotline

MassWildlife Wildlife Assistance

Statewide line for guidance on injured or sick wildlife and conflicts with wildlife anywhere in Massachusetts, including Western Massachusetts.

This is a practical first call if you are not sure whether an animal needs help, if you need direction to the right regional contact, or if you want to understand the next safe step before approaching wildlife.

District office – Western MA

MassWildlife Western District, Dalton

Regional MassWildlife office serving Western Massachusetts. Provides local information on wildlife issues and can direct you to nearby licensed wildlife rehabilitators.

It can be especially useful when you need local guidance, when you are between towns, or when you are not sure which rehabilitator is closest to your part of Western Massachusetts.

  • Phone: 413-684-1646
  • Address: 88 Old Windsor Road, Dalton, MA 01226.
Wildlife hospital

Tufts Wildlife Clinic, North Grafton

University-based wildlife hospital treating many species of wild birds, small mammals, reptiles and amphibians from across Massachusetts. Call before transporting any animal.

This can be a strong option for injured birds, small mammals, turtles, and other wildlife when you need clinical guidance and want to know whether transport is appropriate.

  • Phone: 508-839-7918
  • Location: 50 Willard Street, North Grafton, MA 01536.
Information line

MSPCA Wildlife Information Line

Helps you decide whether an animal needs intervention or is behaving normally for its species and age, and can refer you to wildlife rehabilitators in Western Massachusetts.

It is useful when the situation is unclear and you need quick advice on whether to watch and wait, call a rehabilitator, or move on to another wildlife contact.

Statewide emergency

Massachusetts Environmental Police

State law enforcement agency responding to serious public safety concerns involving large wild animals, road hazards and other wildlife-related emergencies.

Use this line when the situation involves traffic, a crowded public space, or a large animal that could put people or drivers at risk.

Rehabilitator – Western MA

Cummington Wildlife, Cummington

Licensed wildlife rehabilitator in Western Massachusetts focusing on injured and orphaned native wildlife. Capacity and species accepted may vary by season.

This may be one of the most relevant local calls if you are in the hilltowns, the Berkshires, or another nearby part of Western Massachusetts and need species-specific advice.

Rehabilitator – Western MA

Dawndale Farm Wildlife, Bernardston

Licensed wildlife rehabilitator in Bernardston, serving parts of Western Massachusetts. Call ahead to confirm species and availability.

This can be a helpful contact for people in the northern part of Western Massachusetts who need quick direction about whether an animal should be contained, observed, or transported.

Rehabilitator – Western MA

Urban Wildlife Rehabilitation, Inc., Springfield area

Non-profit, volunteer-run rehabilitator focusing on small mammals in Western Massachusetts, including Springfield, Chicopee and Westfield.

It may be especially useful if you are in or near Springfield and need advice about a small mammal that appears hurt, weak, or separated after nearby activity.

Wildlife-friendly veterinary clinic

Spruce Hill Veterinary Clinic, Springfield

Veterinary clinic that can advise on injured wildlife and may provide initial triage or referral to licensed rehabilitators in Western Massachusetts.

Call ahead if you are considering transport and want to know whether the clinic can advise, provide triage, or direct you to the most suitable wildlife contact.

This page is designed for real situations, not just directory traffic. If you are looking for an injured bird rehabilitator in Western Massachusetts, a wildlife rescue number near Springfield or the Berkshires, or a wildlife hotline in Western MA, the contacts above are the best place to start. In many cases, the right first call is MassWildlife, Tufts Wildlife Clinic, or a licensed wildlife rehabilitator who serves your part of Western Massachusetts.

Wildlife coverage is regional, and species acceptance can vary. Some contacts focus on birds, some on small mammals, and some help mainly with advice and referral. That is why calling first matters. A quick description such as “injured hawk,” “baby squirrel on the ground,” “rabbit attacked by a cat,” or “wildlife hit by a car near Northampton” helps the right person decide what to do next.

Find the right wildlife help for your situation

A grounded fledgling, a rabbit nest in the yard, and a hawk struck by a car do not all need the same response. These quick notes can help you choose the right first call and explain the situation clearly.
Injured bird

Bird rescue in Western Massachusetts

A bird on the ground may be stunned, injured, or too weak to fly. If you are dealing with a hawk, owl, duck, goose, crow, songbird, woodpecker, pigeon, or another bird in Western Massachusetts, start by calling Tufts Wildlife Clinic, MassWildlife, or a licensed wildlife rehabilitator.

If the bird is bleeding, cannot stand, is dragging a wing, or was hit by a car or window, call first and describe exactly what you see.

Baby bird or baby squirrel

Young wildlife that may not be abandoned

Many baby birds, young rabbits, and juvenile squirrels are still being watched or fed by parents even when they are alone on the ground. If there is no bleeding, no obvious broken limb, and no immediate danger, call first and describe the situation before picking the animal up.

Watch from a distance for a short time, and keep children and pets away before deciding the animal has been abandoned.

Small mammal rescue

Rabbit, squirrel, opossum, skunk, or raccoon

If you find a rabbit, squirrel, opossum, skunk, raccoon, or another small mammal that looks hurt, call before you try to transport it. The most useful details are where the animal is, whether it is bleeding or limping, and whether it may have been attacked by a cat or dog.

When you call, say what kind of animal it is, where you found it, whether it can move normally, and whether it is safely contained.

Road or public danger

Wildlife near traffic or a crowded public area

If a deer, coyote, large bird, or another wild animal is on a road, near a school, or creating an immediate safety problem, call the emergency contact above as well as the regional wildlife numbers on this page. Give the exact location first, then explain whether traffic, people, or pets are at risk.

If the animal is on a road, near traffic, or creating an immediate safety risk, say that first so the call can be handled quickly.

Near Springfield or the Berkshires

Local help across Western MA communities

This page is meant for people in Springfield, Chicopee, Holyoke, Northampton, Amherst, Westfield, Greenfield, Pittsfield, North Adams, Great Barrington, and nearby towns. If you are near a county or regional boundary, it can help to try more than one contact because coverage often overlaps.

If you are near a county line or are not sure which area you are in, start with the closest contact and ask for the fastest local option.

Not sure who to call

Start with the fastest useful contact

If you are not sure which number fits best, start with MassWildlife or the Western District office. Say what kind of animal you found, where you are, and what happened, then ask whether you should call a rehabilitator, a wildlife clinic, or an emergency contact next.

A short, calm description of the animal and the situation is usually more helpful than trying to feed it or move it right away.

Other wildlife regions in Massachusetts

Need help outside Western Massachusetts? Use another region if you are closer to Greater Boston, Cape Cod, the North Shore, the South Shore, Central Massachusetts, Martha’s Vineyard, or Nantucket.

If you live near a regional boundary or commute between areas, it can help to check two nearby regions. The closest available help is not always the one inside your county line.

When to call, what to watch for, and what to do first

A simple checklist to help you slow down, describe the problem clearly, and avoid doing the wrong thing in a stressful moment.
  1. Check your safety first. Keep children and pets away. Do not corner wildlife, and do not try to grab a scared animal with bare hands.
  2. Look for clear signs of injury. Bleeding, a wing dragging on the ground, visible head trauma, trouble standing, labored breathing, repeated rolling, or inability to move away are strong reasons to call immediately.
  3. Notice the species and age if you can. “Small brown rabbit,” “young squirrel,” “adult hawk,” or “baby songbird” is often enough to help a wildlife hotline or rehabilitator guide you quickly.
  4. Write down the exact location. Town, street, landmark, trailhead, park, school, or roadside marker helps the right contact decide whether local pickup, transport, or observation makes the most sense.
  5. Call before you move the animal. This matters most for injured birds, turtles, rabbits, squirrels, skunks, raccoons, and opossums. The wrong container, the wrong food, or the wrong handling can make things worse.
  6. Do not feed or give water unless you are told to do so. People often mean well, but food and water can stress wildlife, worsen aspiration risk, or interfere with transport and examination.
  7. If the animal is young, pause before intervening. Many fledgling birds, cottontails, and juvenile squirrels are not orphaned even when they seem alone. If there is no immediate danger, call first and describe what you see.
  8. If the animal is creating a traffic or public safety problem, say that first. Wildlife on roads, in parking lots, around schools, or near crowds should be described as an active safety issue when you call.

The most helpful short description is usually the animal, the town, what happened, and the main sign of injury. For example: “injured hawk in Northampton with a wing dragging,” “baby squirrel in Springfield after tree work,” or “rabbit hit by a car near Pittsfield.” A clear description helps the person on the phone tell you what to do next.

FAQ: Wildlife rescue in Western Massachusetts

Straight answers to the questions people usually have when they find an injured, sick, or very young wild animal.

Who should I call for injured wildlife in Western Massachusetts?

Start with MassWildlife, the Western District office, Tufts Wildlife Clinic, or a licensed wildlife rehabilitator serving Western Massachusetts. The best first call depends on the animal, your town, and whether the situation involves an injury, a very young animal, or an immediate safety problem.

What should I do if I find an injured bird in Western Massachusetts?

If the bird is bleeding, cannot stand, has a drooping wing, or is lying exposed near traffic, call first and describe the condition before you move it. In most cases, Tufts Wildlife Clinic, MassWildlife, or a licensed wildlife rehabilitator is the right place to start.

Is there a wildlife hotline for Western Massachusetts?

A good starting point is usually MassWildlife, the Western District office in Dalton, or another contact listed on this page. These numbers can help you sort out whether the animal needs rescue, simple observation, or a different kind of response.

How do I find a wildlife rehabilitator near me in Western Massachusetts?

Start with your town or nearest city and give a short, clear description of the animal and the problem. Tell the person on the phone where you are, what you found, whether there is bleeding or trouble moving, and whether the animal is near a road, pets, or people.

What if I find a baby bird, baby rabbit, or baby squirrel alone?

Many young wild animals are still under parental care even when they appear alone. If there is no blood, no obvious fracture, and no immediate danger from pets, people, or traffic, call first and explain what you see before you pick the animal up.

Can I bring an injured wild animal to a veterinarian?

Some veterinary clinics can advise on wildlife or provide initial triage, while others do not accept wild animals. Call ahead. A wildlife rehabilitator, MassWildlife, or a wildlife-friendly clinic can tell you whether transport makes sense and where the animal should go.

Should I give food or water to injured wildlife?

No, not unless you are given specific instructions. Food and water can increase stress, complicate handling, and sometimes make the animal’s condition worse.

What if wildlife is on a road or creating a safety hazard?

If the animal is creating an active traffic hazard or a serious public safety issue, say that immediately when you call. A roadside deer, an injured large bird, or wildlife in a crowded public area should be described as an urgent safety situation.